Avast provides live chat support and has a better customer service team. Kaspersky does spectrum review not offer live chat, however they have a more active online community. If you’re having problems with the software, they shall be glad to assist you. Alternatively, you are able to send an email or apply their on the net chat. For anyone who is unsure, also you can ask for a free of charge urgent callback.
Avast provides excellent individual documentation and a user message board, where clients can go over various concerns. It also possesses a How-To-Video section with dozens of topics. When you are unsure of how to use the solution, you can also present a admission, but Kaspersky’s support staff is generally quick to reply. If you need to contact customer support, you can call these people or apply live chat. Both businesses offer good customer service, but Avast has better phone support.
Kaspersky’s fundamental antivirus offer costs $40, while Avast’s is $60. Both businesses offer customer care tools just like knowledge is build and FREQUENTLY ASKED QUESTIONS sections. Both offer direct support. Moreover, both equally offer support through a absolutely free buyer forum. When you need help, you are able to contact Kaspersky’s help line for assistance. In addition , Avast’s lab test out results are just like Kaspersky’s.